Crafting Processes that Profit

Strategic Operations for Female Agency Owners

Success shouldn’t feel like a trap.

Most agency founders reach a breaking point.
They’ve built a successful business but feel:

  • Exhausted

    Without processes that facilitate consistency and empower your team, it’s impossible to meet your standards. You need systems that you can depend on, so it doesn’t all depend on you.

  • Stuck

    Without strategic visibility into your financials, it’s impossible to know how to move forward (or if you even can). You need a structure that supports planning and decision-making.

  • Overwhelmed

    Without alignment between your agency and your life, it’s impossible to scale without sacrificing either your ambition or well-being. You need your agency and your leadership to embody your values.

But scale doesn’t have to mean sacrifice.

We help agency founders step out of the weeds, reclaim their time, and build a business that supports their life, not the other way around.

Why VIP?

We’re your strategic partner

We don’t believe in generic business advice or one-size-fits-all solutions. Instead, we roll up our sleeves and work alongside you, providing hands-on support tailored to your agency’s unique needs.

What we do

✔️ Build scalable systems that free you from daily operations
✔️ Optimize your team structure so your agency runs smoothly
✔️ Define clear objectives and keep you accountable to real progress
✔️ Protect your boundaries so you can be present at work and in life

What we don’t

❌ Sell cookie-cutter solutions
❌ Give you a to-do list and leave you to figure it out
❌ Push “hustle harder” culture
❌ Expect you to sacrifice your personal life for success

Not just another coach

Hi, I’m Sarah.

In 2013, my co-founder Brandi and I met when we joined a start-up agency with a 4-person team. I fell in love with agency life with its constant growth and change, and found my calling in creating order from chaos. As Chief Operating & Financial Officer, I was privileged to lead an amazing team through pivotal stages of growth, develop world-class client experiences, and optimize operations for profitability and efficiency.

Now, we partner with remarkable women (like you) to:

⛰️ Design and implement agency operations that prioritize people and profit, and free up your time.
⛰️ Develop financial strategies and structures that provide clarity and confidence in decision-making.
⛰️ Lead and empower teams with resources and clarity to deliver work and make decisions that meet your standards without micromanagement.

“Sarah’s abilities to craft systems and processes and work with people are truly impressive. Her team loves her and she gets stuff done! She was instrumental in building OMG into a best workplace (helping us win multiple awards) and allowed us to grow into a multi-seven figure agency. She’s a hard worker, clear communicator, and she cares about people: employees AND customers.”

Brett Curry, CEO of OMG Commerce

VIP Experiences

  • Patricia Baker, Controller

    I've been consistently impressed by Sarah’s exceptional operational and leadership skills. She excels at the entire project lifecycle, from strategic planning and development to flawless implementation, execution, and ongoing support. Her ability to translate vision into actionable plans is a true asset. Moreover, Sarah's leadership inspires and motivates those around her. She fosters a collaborative environment where everyone feels valued and empowered to contribute their best work. I highly recommend Sarah for any role that demands strategic thinking, operational excellence, and inspiring leadership.

  • Nikole McElroy, Marketing Manager

    Brandi worked tirelessly to better our processes. She is a master at leading brainstorming conversations that include feedback from the entire team. Under Brandi's leadership, our team doubled in size and, templates for client presentations were revised, leading to better calls with clients and reducing the possibility for mistakes between calls. Brandi not only leveled up the team, she leveled up our overall client services. Brandi has a unique ability to pinpoint opportunities to improve what is existing and revolutionize it to a completely new and improved program, process, coworker, and client experience. Her value on the team is immeasurable.

  • Hope Romano, Client Success Manager

    Sarah is an incredible leader and visionary. She creates vision and sees it through with her incredible attention to detail and ability to discern the best path forward. She is highly gifted at developing infrastructure where there is none, and creating effective, efficient systems to ensure quality work is completed. I was able to witness firsthand her thoughtfulness and intentionality in everything she did. She is a strong, empowering leader who listens intently to those she leads and takes the feedback and needs of those around her seriously. She cares deeply and it is evident in the way she leads.

Because success isn’t just about revenue.

It’s about freedom.

Ready to reclaim your time and grow with confidence?

With Vivid Impact Partners, you can build an agency that can scale without depending on you at every turn.