
Your agency can hold under pressure.
We help agency founders transform fragile success into sustainable power: operationally, financially, and culturally.
Through advisory alliances and cohort revolutions, we give leaders the tools, truth, and traction to scale without compromise.
You’re smart as HELL. So why does it still feel like this?
-
Scaling Friction
Growth looks great from the outside. But inside, every win adds more weight. You’re patching over gaps, stretching the same infrastructure across more complexity, and hoping it holds. Without foundational shifts, success feels fragile where it should be freeing.
-
Flying Blind
You’ve got data, dashboards, and meetings, but clarity is still out of reach. If margin keeps slipping, delivery stays reactive, and growth magnifies the mess, hustle won’t fix it. Time for a system that thinks ahead, rather than reports back.
-
Hiring Backwards
You’ve brought in smart people and are running a real team. But the structure still leans on your authority and you’re left wondering if you hired too fast, too rigidly, or without a model that can flex with the work. When every decision still comes back to your desk, it’s not a performance problem. It’s a design problem.
Because whether you feel it in your team, your margins, or just your gut… something’s shifting.
The old agency model isn’t holding like it used to.
It’s harder to keep good people.
Clients expect more for less.
And the pressure to “use AI” just adds to the noise,
when you barely have time to fix the basics.
Change is already here. The only question is:
Will it happen to you?
Or because of you?
Craig Graham, Co-Founder of Hiatt Digital
The strongest agency owners don’t wait for the shift.
They lead it.
SHIFT is an invitation.
A call to design your business with vision, conviction, and purpose.
Synchronization
Align your people, platforms, and priorities so the business moves with intention, not just momentum.
Head+Heart
Lead from clarity by clearing the mental noise and emotional weight slowing you down.
Innovation
Build productized services and flexible teams that protect quality, margin, and momentum, even under pressure.
Fortune
Make financial clarity a leadership habit and use it to create wealth that supports your impact, not just your overhead.
Trust
Create a business clients believe in, your team can own, and you’re proud to lead.
Choose your SHIFT:
→ Win with monthly frameworks.
→ Ready to get unstuck? Book your Breakdown.
“Sarah’s abilities to craft systems and processes and work with people are truly impressive. Her team loves her and she gets stuff done! She was instrumental in building OMG Commerce into an award-winning best workplace and allowed us to grow into a multi-seven figure agency. She’s a hard worker, clear communicator, and she cares about people: team AND clients.”
Brett Curry, CEO of OMG Commerce